If we haven't answered yours, just call - Ben or one of the team will help.
How do I know if I need a repair or a full replacement?
We'll give you an honest answer when we visit - no upselling. If your roof is under 20-25 years old and structurally sound, targeted repairs often make sense. Beyond that, or where problems are widespread, a replacement is usually better long-term value. We'll quote both options so you can make the call.
How quickly can you come out for a quote?
For active leaks we usually get someone out the same day or next morning. Standard quote visits are typically within 2-3 working days, scheduled at a time that suits you.
Is the quote really free? Will you pressure me to book?
Yes, completely free, with no hard sell. We give you a written quote and follow up once - that's it.
Are you insured?
Yes - we carry full public liability and employer's liability insurance. We're happy to email a copy of the certificate before any work starts.
What's covered by the 15-year guarantee?
All workmanship - if something goes wrong because of how we fitted it, we come back and put it right at no cost, for 15 years.
Do you cover Esher, Cobham, Dorking and Epsom?
Our core area is Surrey, including Esher, Cobham, Dorking and Epsom and surrounding villages. We can occasionally take jobs further afield - best to call and check.
